Associate Product Manager
BimaKavach · Bengaluru, Karnataka, India
- Full-time
- Posted 19 days ago
Job description
Who Are We?
BimaKavach is reimagining how Indian businesses access protection, with technology, speed, and simplicity at the core of everything we do.
We proudly serve 6,000+ companies, including LG, The Whole Truth, Godrej Koerber, CleverTap, Wrogn, and SuperYou. We are backed by leading investors such as Waterbridge, Blume, Arali, and Eximius.
Our Mission: To safeguard every Indian business by 2047.
Our Mindset: Bold, fast-moving, and customer-obsessed.
At BimaKavach, we're building the future of SME insurance in India. Join us to solve meaningful business problems, build scalable technology solutions, and make insurance simpler and more accessible for millions of businesses.
Role Overview
We are looking for a highly analytical and customer-focused Associate Product Manager with hands-on experience in CRM platforms, business operations, and workflow optimization.
This role is ideal for professionals from CRM administration, business operations, customer experience, implementation, or business analysis who want to transition into Product Management.
You will work closely with Product, Engineering, Sales, Operations, and Customer Success teams to understand business challenges, translate them into product requirements, and improve workflows through technology, automation, and scalable product solutions.
Key Responsibilities
- Understand Business Problems: Identify customer pain points, operational bottlenecks, and process gaps, translating them into clear product requirements.
- Drive Product Development: Collaborate with Product and Engineering teams to define requirements, develop solutions, and launch product features.
- Optimize CRM Workflows: Manage and improve CRM configurations, workflows, automation, and integrations to enhance operational efficiency.
- Gather Requirements: Work with cross-functional stakeholders to understand business needs, document requirements, and prioritize product enhancements.
- Improve User Experience: Analyze user feedback and usage patterns to identify opportunities to simplify processes and improve product adoption.
- Support Product Delivery: Assist with feature testing, user acceptance testing (UAT), release coordination, and post-launch improvements.
- Leverage Data and Insights: Track product performance and operational metrics to evaluate outcomes and recommend improvements.
- Enable Process Automation: Identify repetitive manual tasks and explore opportunities to streamline them through technology and automation.
Preferred Qualifications
- Prior experience in CRM administration, Product Operations, Business Analysis, Customer Experience, Implementation, or a related role.
- Strong understanding of business processes, workflow management, and process optimization.
- Ability to gather requirements, document workflows, and translate business needs into actionable product specifications.
- Familiarity with Agile/Scrum methodologies and product development lifecycles.
- Exposure to APIs, system integrations, workflow automation, or no-code/low-code platforms.
- Experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar tools is an advantage.
- Exposure to fintech, insurtech, SaaS, or B2B technology products is preferred.
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- A genuine interest in Product Management, technology, and building solutions to solve real business problems.
Why Join BimaKavach?
- Build with Purpose: Work on technology that simplifies insurance for thousands of Indian businesses.
- Take Ownership: Get the opportunity to drive initiatives and see your ideas translate into real product improvements.
- Learn from Leaders: Work closely with experienced professionals and senior leadership.
- Grow Your Career: Build hands-on Product Management experience in a high-growth startup environment.
- Solve Real Problems: Work at the intersection of technology, business operations, and customer experience.
- Make an Impact: Contribute to building scalable products that improve how businesses access and manage insurance.
About the company
India's best minds have been doing business for five thousand years. Trading across oceans before there were maps. Building empires from a single shop. The ambition never changed. The tools did. Except one. Business insurance still runs the way it did decades ago. Forms. Phone calls. Weeks of waiting. Policies that business owners don’t understand are tested only at the exact moment they are needed most. India's best minds deserve better. BimaKavach is business insurance rebuilt for the businesses building this country. Our advisors work alongside an AI underwriting engine, trained on how Indian businesses really operate, that reads, prices, and decides every risk. Seasonal cashflows, multi-state supply chains, monsoon exposure: the things no imported template was ever designed to see. Coverage underwritten on context, not guesswork, with a human advisor for every policy we place. After the policy, agentic AI assists you, so every claim, every endorsement, every renewal moves the moment it lands. No queues. No chasing. All while keeping your relationship manager in the loop, to assist you. Behind it all, India's leading insurers stand behind every policy placed. The result: real coverage from the best insurance companies in India, in as little as 5 minutes. Not because steps were skipped. Because a system does them in seconds instead of weeks, with people watching your risk. Liability. Property. Marine. Engineering. Employee benefits. Whatever you run, we cover it. You run your business. Your insurance finally does, too.
- Headquarters
- Bengaluru, Karnataka, India
- Company size
- 89
- Industry
- Technology, Information and Internet
- Website
- www.bimakavach.com