Product Manager
MakeMyTrip · Bengaluru, Karnataka, India
- Full-time
- 2-3 years
- Posted 20 days ago
Job description
Responsibilities
- Ensure customers' needs are at the heart of the technology and experiences we build. Work effectively with all the stakeholders across Geographies required to bring user-backwards products to life, focus on delivering value to our users as soon as possible, and then iterating to maximize gains.
- Make informed trade-off decisions while creating roadmaps, ensuring execution and time-to-market are optimized while balancing user needs and business priorities.
- Build and iterate proactive, personalized and contextual self-serve menu options for both voice and non-voice channels catering to the customer requests.
- Drive cross-functional team to set qualitative objectives and quantitative goals.
- Develop rich tools and analytics to measure and monitor goals of each self-serve funnel
- Deep thinking on long term business needs and user focus while creating product roadmaps, and ability to glean customer insights and feedback from multiple channels including through structured customer research
Key Skills
- End-to-end experience of multiple B2C product launches on both mobile and desktop is a must.
- Proficient in Product Development (writing user stories, product specs), PDLC, and Product Management (driving usage, optimization, etc.) on both Web and Apps.
- Experience in running rigorous A/B tests across desktop, mobile web, and apps, defining product success metrics, regular monitoring, hypothesis development, and validation, etc.
- Strong data analysis capabilities and experience with Web and App analytics tools, heatmap tools like Google Analytics, Hotjar, Mixpanel, etc. Working knowledge of basic statistics and SQL
- Business acumen to appreciate how all aspects of business come together and understanding levers for business growth and profitability
- Comfort with ambiguity and with working on an MVP mode with fast iterations
- Preferably, Engineer with Software Development experience + MBA
- Hands-on product management experience of 2-3 years in high-growth consumer product companies.
Educational Qualification
- Preferably - Engineer with Software Development experience + MBA
About the company
With our three powerhouse brands—MakeMyTrip, Goibibo, and Redbus—we are proud pioneers of online travel in India. We empower millions of travelers with easy and instant travel solutions, offering a wide range of services, including flights, hotels, homestays, holiday packages, cabs, buses, and trains. Our recent expansions include successful corporate travel solutions, a travel suite for agents, and our entry into the Gulf market with tailored flight and hotel offerings. Launched in 2005 as India’s first online travel portal, MakeMyTrip revolutionized travel planning with user-friendly platforms and value-driven pricing. This innovation led to our NASDAQ listing in 2010, making us the first Indian travel company to achieve this milestone. Our commitment to excellence extends to our people, earning us recognition as one of India’s ‘Top 10 Best Companies to Work For’ for four consecutive years (2010-2013). In 2016, we were named the Best E-commerce Company by the Great Place to Work Institute. Today, with millions of online visitors and an offline presence of 60+ stores, MakeMyTrip continues to redefine travel by connecting people and places, one journey at a time.
- Headquarters
- Bengaluru, Karnataka, India
- Company size
- 7572
- Industry
- Technology, Information and Internet
- Website
- careers.makemytrip.com